Privacy Policy

Mankotla Trading Enterprises CC
Effective Date: 27 August 2025

1. Introduction

Mankotla Trading Enterprises CC (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://mankotla.co.za, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you use our website or place an order, we may collect the following information:

• Personal Information: Name, billing/shipping address, email address, phone number.
• Payment Information: Processed securely via third-party payment gateways (e.g., PayFast). We do not store your full credit/debit card details.
• Account Information: If you create an account, we store your login details and order history.
• Technical Data: IP address, browser type, device information, and cookies for site functionality and analytics.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your purchases, account, or support requests.
• Improve our website, products, and services.
• Send you marketing communications (only if you have opted in).
• Comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

• Payment Providers (e.g., PayFast) to process transactions.
• Delivery & Courier Services to fulfill your orders.
• Service Providers (IT, hosting, analytics) who help us operate our website.
• Legal Authorities if required by law.

5. Cookies & Tracking

Our website uses cookies to:

• Enable shopping cart and checkout functionality.
• Remember your preferences.
• Collect anonymous analytics to improve performance.

You can manage or disable cookies in your browser settings, but some features may not work properly without them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. Payment transactions are encrypted and processed securely via trusted third-party gateways.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of marketing communications at any time.

To exercise these rights, please contact us at info@mankotla.co.za.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Mankotla Trading Enterprises CC
Email: info@mankotla.co.za
Website: https://mankotla.co.za